Our Relationship with the People We Serve:

• The patient always comes first. We are dedicated to patient care.
• We treat each person with respect and dignity.
• We are compassionate listeners. We hear the issues of our patients, respect them, and do everything in our power to help.
• We provide patient-centered service. People who come to the Nahge Clinic can expect polite, friendly helpful staff members who relate to each person as an individual, recognizing their history, relationships, culture, and needs. We go the extra mile to meet their expectations.
• The diverse people who come to Nahge Clinic see themselves reflected in our work. We seek diversity in our staff and value their abilities to enhance communication with patients. We create a clinic physical environment that reflects diversity. We actively engage in multiple cultures in the community.
• We believe that patients deserve to have timely access to health care and that our systems should reflect this value.

Our Approach to Health Care

• We care for the whole person, see the complexity of each person’s life, and believe that addressing a broad range of human needs is the best way to improve a person’s health.
• We continuously examine the services we provide and what is needed in the community. We look for cracks in the health care system, fill those, and move to fill new ones. When other community resources develop to address those needs, we make intentional decisions to apply our resources differently.
• We believe that providing high quality, accessible health care is our reason for being. We seek to be a model for other community health centers.
• We use a team approach to providing health care, and involve the patient as part of our team.

Our Relationship with the Community

• We have a commitment to serving the community and providing open access to Nahge Clinic for all community members.
• Involvement by our staff in the community enhances our ability to provide effective health care. Improving the community will improve the health of our customers.

Our Work Environment

• We take pride in our work.
• Our integrity and ethics will never be compromised.
• We are good stewards of limited resources so that we can most effectively meet the many needs of our customers and the community. At the same time, caring for people is our primary focus.
• We are as respectful, friendly, helpful, and supportive to one another as we are to our patients. 
• Teamwork is central to our work. We each take the responsibility to contribute effectively to teams.
• We seek and reward suggestions and innovation.